FREQUENTLY ASKED QUESTIONS
WHAT ARE MY PAYMENT OPTIONS?
WHAT IS YOUR RETURN POLICY?
Online shopping can be stressful! With our secured and verified payment methods, you won't have to worry about your transactions. We accept payments through PayPal, Stripe, any major credit card or e-transfer.
We are a very small team of caring and compassionate humans! If you are not satisfied with your order, please send us a message and we'll be happy to make it right!
HOW DO I CARE FOR MY EARRINGS?
Since all of our earrings are crafted, molded, and marbled by hand, please handle them them with love and care.
Should anything happen to your earrings or you are unhappy with your order, please send us a message and we'll be happy to make it right!
If your earrings get dirty, gently wipe them with a cloth containing mild soap and warm water. Removing your earrings before bed and before you shower will keep the bond strong and your earrings look like new!
ARE MY EARRINGS WATERPROOF?
A little water never hurt anyone! But please don't submerge them in water for too long, as this may weaken any bonds!
DO YOU SHIP INTERNATIONALLY?
We do! We are happy to share our products with you, no matter where in the world you are. You can feel confident with your purchase knowing that your purchase supported a cause!
HOW LONG WILL IT TAKE FOR MY PARCEL TO ARRIVE?
Please allow 7-14 business days for your parcel to arrive. For international shipping, please allow up to 20 business days for delivery. Some of our products take several days to make and we want them to be just right before sending them out! If you have any questions regarding your order, please contact us!